Effective Date: 15/01/2025

At Circle Flow, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services.

1. Information We Collect

We collect the following personal data:

Name

Email address

Contact number

This information is collected through the chatbot interactions on your website or social media platforms to assist with appointment bookings or customer inquiries.

 

2. How We Use Your Information

We use the data collected to:

Facilitate appointment bookings for your customers.

Provide responses to customer inquiries.

We do not store or process personal data beyond the scope of delivering our services. All data is handled in compliance with applicable data protection laws.

 

3. Data Sharing

We do not share your data with third parties unless required by law.

 

4. Data Retention

We retain personal data only as long as necessary to fulfill its purpose. Once the purpose is achieved, the data is securely deleted.

 

5. User Rights

Under GDPR and other applicable laws, users have the right to:

Access their personal data.

Correct or update their personal data.

Request deletion of their personal data.

Withdraw consent for data processing.

For inquiries, contact us

 

6. Security Measures

We implement appropriate technical and organisational measures to safeguard personal data from unauthorised access or disclosure.

 

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.